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Last Updated: 26/02/2025

Welcome to Novutoy! These Terms and Conditions govern your use of our website (www.novutoy.com) and your purchase of our products. By accessing our site and making a purchase, you agree to comply with these terms.

1. General Information

Novutoy specializes in selling plush toys.
By placing an order, you confirm that you are at least 18 years old or have parental/guardian permission.
We reserve the right to update or modify these terms at any time.

2. Orders and Payments

All prices are listed in euro and are subject to change without notice.
We accept payments via major credit/debit cards, PayPal, Apple Pay, and Google Pay.
Orders are only processed once payment has been confirmed.

3. Shipping and Delivery

Standard shipping: 5-10 business days
Express shipping: 2-5 business days
Exact delivery times may vary based on location.
We are not responsible for delays caused by customs, couriers, or other unforeseen circumstances.

4. Returns and Refunds

All sales are final. We do not accept returns or exchanges unless the item is damaged or defective upon arrival.
If you receive a damaged or incorrect item, you must contact us within 48 hours with photos for resolution.

5. Product Descriptions

We strive to provide accurate descriptions and images, but minor variations may occur.
Colors may appear slightly different due to screen settings.

6. Intellectual Property

All content, including images, logos, and product descriptions, is owned by Novutoy and protected under copyright laws.
You may not copy, distribute, or use any content without our written permission.

7. Limitation of Liability

Novutoy is not responsible for any indirect or incidental damages related to product use or website access.
We do not guarantee uninterrupted or error-free access to our site.

8. Privacy Policy

Your personal information is handled in accordance with our Privacy Policy.

9. Contact Information

For any inquiries, please contact us at support@novutoy.com.

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Terms & conditions

1. General Information

2. Orders and Payments

3. Shipping and Delivery

4. Returns and Refunds

5. Product Descriptions

6. Intellectual Property

7. Limitation of Liability

8. Privacy Policy

9. Contact Information

Choose options

Trending Now

Popular Products